- How can I request a non-binding offer of flights?
You can use the online form at our website to send your flight request. You can also contact our agents at the e-mail address firstname.lastname@example.org or by calling +420 733 788 792.
- When will I receive a calculation for the requested flights?
For flights in Europe you can expect a current price offer for available aircraft within a few hours or even minutes. Offers for flights to more distant parts of the world or aircraft with a higher capacity could take longer.
- How soon after the confirmation of an order can I depart?
In ideal conditions, where an aircraft is available with the crew and all the necessary flight permits have been received, it is possible to depart within two hours of flight confirmation. It always depends on aircraft and crew availability, the routing, difficulty and the client’s requirements.
- What happens after a flight reservation for a private aircraft?
As soon as you choose the type of aircraft, a contract and an invoice for the flight will be issued. After receiving the contract signed by you and the payment for the flight, we will bindingly reserve the aircraft for you. We will be happy to arrange catering in accordance with your wishes, as well as any related services in accordance with requests.
- How can I pay for a private flight?
A payment can be made by transfer to ABS Jets’ account in EUR. In urgent cases we also accept card payments. Card payments are subject to bank fees. ABS Jets takes payment using all types of payment cards (except American Express).
- How long before a flight do I have to be at the airport?
We recommend that passengers are at the airport at least 15-20 minutes before their planned departure. For larger international airports it is 20-30 minutes.
- What is check-in at the airport like?
Most airports have a general aviation terminal (GAT). At the departure and arrival airport you will meet the aircraft captain and the handling agent, who will accompany you to the aircraft. In the event you are interested in a transfer to any airport, we will be happy to arrange it.
- Can I travel with my dog?
In most private aircraft it is possible to travel with your dogs in the cabin. A dog that travels in an aircraft, however, has to have the necessary documents. Every country has different conditions and rules for travelling with dogs.
- What does “empty leg” mean?
It is a part of a trip by an aircraft without pre-planned passengers on board. In most cases they are flights where an aircraft is returning to its home airport (base) after a flight or moving between individual destinations, so that it is available for a flight for another client. These flights can be offered to other customers for a lower price, but they do not offer the same flexibility as pre-reserved flights that are subordinated to your needs.
- What is a slot?
A slot is a time period that is allocated to an aircraft so that it can take off (with a tolerance of approx. ±5 to 10 minutes, depending on the relevant airport) due to the occupancy of flight paths in the relevant area or at the relevant airport.
- What is an ATC slot?
This concerns flight path regulation. In the event they are overfull, an aircraft is allocated a 15-minute period that it needs to comply with for a specific flight on a specific day. In European airspace ATC slots are centrally coordinated and allocated by EuroControl, which is based in Brussels.
- What is an airport slot?
In the case of flights with commercial carriers, it is a defined time that is allocated by the airport administration and the local Air Traffic Control for regular departures and arrivals. An airport slot is usually valid for a specific season and the current timetable. An airport slot can be allocated to an aircraft in an unplanned fashion, in the event of increased traffic at the airport for regulation of departures and arrivals, depending on the capacity of the runway and the apron at the airport.
- What influences the price of private flights?
The price for a flight is created individually for each flight and is influenced by many factors. This primarily concerns the availability of aircraft and crews, the destination, the aircraft type and category, the price of flying hours, airport charges, on-board service, and the length of stay in the destination.
- What types of aircraft can I fly in?
Our company cooperates with a wide range of partner operators, who have all types of aircraft from very light to the largest ultra long range. In the case of a larger number of passengers, we will be happy to arrange a VIP airliner.